Return Policy – ARI (60 Days)

At ARI, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy from the date you receive your item.

Eligibility for Returns

To qualify for a return:

• The item must be in the same condition you received it — unworn or unused, with tags, and in the original packaging.

• A receipt or proof of purchase is required.

How to Start a Return

1. Contact us at 📧 info@theari.de to request a return.

2. Once approved, we will send you a return shipping label and clear instructions.

3. All returns must be processed via post/courier service.

⚠️ Do not send items back without prior approval — they will not be accepted.

For urgent inquiries, you may also contact us at 📧 arimalik1994@gmail.com.

Damages and Issues

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

We cannot accept returns for the following:

• Custom or personalized products

• Sale items

• Gift cards

Exchanges

The fastest way to receive a different item is to return your current one (after approval) and place a new order.

European Union – 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification.
Items must still meet our return eligibility conditions.

Refunds

• Once we receive and inspect your return, we will notify you if your refund is approved.

• If approved, your refund will be issued within 3 business days to your original payment method.

• Please note: it may take additional time for your bank or credit card provider to process the refund.

If more than 3 business days have passed since your refund approval and you have not received it, please contact us at 📧 info@theari.de.